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| "How To", FAQ and Other Information |
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| How to... Buy at an Auction |
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Welcome to the "First Time User" section of Nationwide Auction's website. We have designed this
section to help users that have minimal experience or are completely new to the exciting world
of public auctions. This section will also help you have a better understanding of how an auction
works and above all to have a pleasant and rewarding experience at Nationwide.
To better understand the auction process and to be able to enjoy all of the benefits of being a
Nationwide customer, please review the following. If you have other questions or concerns that are
not addressed in this section, please call (626) 968-3110 and ask for Customer Service or
click here to send us a message. |
| A Nationwide Auction is a fun and easy place to buy a vehicle or item. If you come prepared with a
general understanding of what goes on at an auction, it will be an enjoyable experience and you'll
likely get a great bargain at the same time. |
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All vehicles at the auction are numbered. This number, or Lot Number, as we call them, determines
the order in which a vehicle will "run across the block" during the sale. Each vehicle is listed in
the auction catalog with this number next to a description and other information about it. It is
also placed in a conspicuous area on the vehicle, usually on a card taped to the windshield. Pay
attention to this number as it will assist you in determining when the vehicle you are interested in
will likely be offered by the auctioneer "on the block".
If you are interested in buying a particular vehicle, be sure to bid on it while it is "on the block"
and the auctioneer is taking bids on it. Don't wait until after the auction to try to buy the vehicle.
Your best deal will be struck during the "live" auction. Don't be afraid. The auctioneer and the
auction ringmen are here to help you.
If at anytime you need help or have a question while at a Nationwide Auction please don't hesitate to
ask any one of our helpful and friendly employees for assistance or visit the "Customer Service Booth.
We are here to make your experience at Nationwide be a positive one and we need you to recommend
Nationwide to your friends and relatives. Thank you for the opportunity to serve you. Happy Bidding! |
| The following "6 EASY STEPS" should help you get started. Good Luck! |
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| 1.) Know what you want to buy |
| Decide how much you want to spend. You may even secure financing if necessary (Contact Nationwide’s Financing Department for help)
Do your homework by checking newspapers, looking at automotive dealer ads, checking Kelley Bluebook values.
Then browse or search through our inventory on this website to find the perfect vehicle. |
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| 2.) Come early and preview the auction inventory |
| At most of our locations vehicles may be "previewed" two days before each sale from 8AM to 5PM
and on the day of the sale from 7 AM until 8:30 AM.
Please note: The auction starts promptly at 9 AM |
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| 3.) Register - Get your bidder card - have fun |
| Go to the Registration Office when you arrive at Nationwide. Registration is FREE, simple, and fast – all you need is a valid ID and you must be at least 18 years of age
You may register during preview days, Thursday and Friday prior to the auction, or the morning of the sale
You may also register on line at: www.nationwideauction.com |
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| 4.) Bid - Buy |
| Every vehicle offered for sale will drive across the “block” one at a time.
Listen to the auctioneer when the vehicle you are interested is ready for bidding.
Pay close attention to the auctioneer as we have many vehicles to sell and the auction moves very quickly, selling one vehicle nearly every minute.
When the auctioneer calls out a price that you are willing to pay – raise your bidder card.
Others may bid on your vehicle – as well, continue to bid until the price the auctioneer calls out exceeds the price you are willing to pay, or you are awarded the bid. |
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| 5.) Visit the cashier |
| Once you have purchased a vehicle, go to the cashier's counter where you will be required to leave
25% non-refundable deposit on your vehicle, or you may pay for your purchase in full.
If you are financing your vehicle through Nationwide's Finance Department see the representative in the finance office to complete your transaction.
When you pay for your purchase in full you will be required to sign DMV forms including a sales contract, and you will be issued a gate release form.
Payment can be made anytime by 5PM on the day of the sale, or on the next business day (usually Monday) following the sale by 5PM. |
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| 6.) Check out and drive off |
| When you are ready to check out, if you have not already paid for you purchase in full please do so at this time.
Then present the gate release form, that was issued to you by the cashier, to the Nationwide representative in the checkout booth, and your new vehicle will be brought to you for you to drive home.
Enjoy you new vehicle. |
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It’s as simple as that. It’s easy, quick, and fun. Come to observe an auction even if you don’t
intend to buy. You’ll never know what you may see at Nationwide. Don’t pay more at a retail dealership
or store. Come to Nationwide and take advantage of the greatest bargains around.
We hope you find this information helpful. We have attempted to answer most of the questions we
think you may have and have provided easy to follow step-by-step instructions on how to buy at
Nationwide Auctions.
If you have more questions or need further assistance please don’t hesitate to call us.
In Southern California call at (626) 968-3110, and ask for Customer Service. Please refer to the
local number for each location you are interested in.
Good luck at the auction! |
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| Buy Now FAQ |
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The Nationwide Auction System's "Buy Now" Program is a unique way to buy. The program offers vehicles and items for sale on the Nationwide website without having the time constraints of a regularly scheduled physical auction. No waiting for the next auction. No more guessing at the actual selling price. You'll know the total cost before committing to buy and you can buy it now.
1. What is the "Buy Now" Program and how does it work?
The "Buy Now" Program is a new way of purchasing vehicles on the internet at auction prices without having to wait for a scheduled physical auction. The seller decides on a price that he would be willing to sell the vehicle for and this price is posted on the "Buy Now" website. This price is not negotiable. If you want to purchase the vehicle and are willing and able to pay this posted price, hit the "Buy Now" button, and you are an owner. It's that simple.
2. What is a "Buy Now Back Up Order"?
If the vehicle you interested in has already had a Purchase Order placed on it, you may place a back up offer to buy in the event the original buyer fails to complete the purchase transaction. Simply hit the "Back Up Order" button and fill in the required fields. You will be shown your order "position" and will be immediately notified if your order to purchase has been accepted. In any case, your order to purchase will be voided after 7 days if it is not accepted.
3. When do I have to pay for my vehicle? Can I use a credit card?
You will be expected to pay for your vehicle immediately upon making your selection. If the vehicle you selected is a GSA vehicle you may make your payment with a credit card. All others must be paid for with cash or cashiers check at a Nationwide Auction location unless other payment arrangements have been made.
4. When can I take my new Nationwide vehicle home?
You can take your new vehicle home with you as soon as you pay for it in full or your financing has been approved and completed.
5. Where do the "Buy Now" vehicles come from?
Many of the vehicles being offered in the "Buy Now" Program are GSA government fleet vehicles, dealer consigned vehicles, lease returns, some bank and credit union vehicles and car rentals units.
6. How are the "Buy Now" prices decided on? Would I get a better deal during a live auction?
The prices are set by the seller and are usually based on what the seller "needs" to get for them. Sellers use different methods to make that determination. In many cases this needed amount may be set as the minimum acceptable price at a live auction.
7. What kind of condition are these vehicles in?
Many of the "Buy Now" vehicles are well maintained and regularly serviced fleet vehicles. However, because they come from various sources, and this is an auction after all, vehicles are sold "As Is".
8. Are there any warranties available?
Many of the vehicles being offered in the "Buy Now" Program have warranties available on them. Be sure to ask the "Buy Now" representative for more information regarding warranties.
9. Can I get financing for a "Buy Now" vehicle?
Possibly. Contact the "Buy Now" Representative for information on Nationwide's various financing options. You may also fill out the finance application on the line at www.nationwideaution.com. If you are pre-approved from another lending institution or credit union we may be able to apply your approval to the purchase of a Nationwide vehicle. Be sure to mention you are pre-approved for financing to our "Buy Now" representative.
10. When and where can I see the vehicles being offered in person?
The "Buy Now" vehicles are on display at various Nationwide Auction Systems locations. Most locations have vehicles available for viewing Monday through Friday from 8 AM to 5 PM. Call your nearest Nationwide location for more information and details on the "Buy Now" Program.
11. Can I trade in my old car at Nationwide?
Yes, Nationwide will be glad to appraise your old vehicle and offer you a trade-in allowance towards the purchase of a new one. Be sure to notify the "Buy Now" representative of your intent to trade in your old car. Nationwide also buys vehicles "outright", even if you are not purchaing a Nationwide vehicle as a replacement. Ask the "Buy Now" representative to arrange an appointment to have your vehicle appraised for possible purchase by Nationwide.
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| How do I sell assets through Nationwide Auction Systems? |
| You must first sign a Nationwide Auction Systems consignor agreement.
To receive an application please contact our sales office at (626) 968-3110 or by email at:
sales@nationwideauction.com
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| How do I buy assets from Nationwide Auction Systems? |
| Why do some items have a "Buy It Now" logo? |
Items listed on our website that have the "Buy It Now" logo can be purchased immediately for a fixed price without having to wait for an auction.
Offers for an item can be submitted by clicking the  logo and providing the information requested.
Your offer is automatically presented to the seller for approval.
Since this is not an auction you will not be notifed about competing offers so always make your best offer.
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| A Proxy Bid allows you to submit the maximum amount you are willing to pay
for an Auction item so that you do not need to attend the Auction in person. Nationwide Auction Sytems
will bid on your behalf up to your maximum bid amount.
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| How do I submit a Proxy Bid? |
At the Auction Site:
Go to the Registration Office at the Auction Site and please follow these steps:
1. Register as a Bidder at the Registration Office and notify the Cashier that you plan on leaving a Proxy Bid.
2. You must leave a 25% deposit of your maximum bid amount (fully refundable) in the form of cash, cashier’s check, company check (with a bank letter of guarantee) or a wire transfer.
3. Give all the information regarding the lot number(s), description of the item(s) and the bid amount(s) to the cashier.
4. All winning bidders will be notified the following business day via telephone.
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Via our WebSite:
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You may either bid in person by attending one of our regularly scheduled auctions,
or you may submit a proxy bid online that will be used during the live auction.
To be able to submit proxy bids online, you must first register as a Bidder on the web site.
Once you have registered you will be able to use enhanced features like the "Wish List" and "Favorites",
however you will need to take some additional steps before you will be allowed to place proxy bids.
You must follow these steps in order to be approved for online proxy bidding:
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You will need to deposit money to your account in order to bid.
Go to "My Nationwide" from the main menu and then select "Add a Deposit" in the "Account" section.
Enter in the amount you plan to deposit (25% of your planned proxy bid) and the method of the deposit, this notifies us that a deposit is pending.
Once we receive the deposit you will be notified by email that your account has been approved for bidding and you will be able to place proxy bids up to 4 times the amount of your deposit.
You can use wire funds, or a company check (with a bank letter of guarantee) for the deposit.
Proxy Bids sent via our website must be submitted before 5PM on the Friday before the auction, unless it's
announced otherwise.
All winning bidders will be notified the following business day via telephone and email.
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How to send the deposit:
Mail
Please send your deposit to the following address:
Nationwide Auction Systems
13005 E Temple Ave.
City of Industry, CA 91746
Attn: Online Proxy Bid Deposit
Please include your Name, contact Phone Number and Email Address when sending your deposit.
Note: If you will be mailing your deposit it is recommended that you send it via a traceable method (i.e. FedEx, UPS, USPS Priority Mail)
Wire Transfer
East West Bank
415 Huntington Drive
San Marino, CA 91108
Tel: (888)
761-3967
Routing#: 322070381
Swift Code: EWBKUS66XXX (for International
wires only)
For credit to Nationwide Auction Systems Account #: 80308943
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| Can I place Proxy Bids on more than one item? |
| Yes, there is no limit on how many Proxy Bids you can submit. However, your
deposit (refundable) must be 25% of the total maximum bid amount for all items. |
| What are the accepted forms of Payment for an Auction? |
Cash, Cashiers Check, Company Check (with a bank letter of guarantee) or a
wire transfer.
Wire Transfer Information:
East West Bank 415 Huntington Drive, San Marino, CA 91108 Tel: (888)
761-3967
Routing#: 322070381
Swift Code: EWBKUS66XXX (for
International wires only)
Nationwide Account #:
80308943
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| What is the Starting Price for an Auction item? |
| The auctioneer, a veteran in the business will start the auction for an
item at a fair market price. If no bids are taken at this price, the auctioneer will lower the bid amount to get the
bidding started.
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| How do I register for a Land-Based Auction? |
| You can register at the Registration Office at the Auction Site on Inspection or Auction Days.
A valid drivers license from the state of where the auction is being held (eg. CA drivers license for a CA Auction),
or a $500 refundable deposit. |
| How do I search for an asset? |
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What vehicles are eligible for Financing? |
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Financing is currently restricted to passenger vehicles (cars, vans, SUVs and light
duty trucks) for "personal use". The vehicles available must be 1994 or newer with
less than 100,000 miles. Exceptions can be made on a case-by-case basis. Please,
contact on of our finance representatives to see if a particular vehicle qualifies. |
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How do I apply? |
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Simply, complete a Loan application inperson or online by clicking here. |
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Is there any cost to me? |
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No. Nationwide offers this convenience at no cost to you. We want to ensure
you are able to buy the most car for your budget. |
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What are your Interest Rates? |
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With rates as low as 4.49%, our lenders have provided us with some of the
lowest rates available anywhere. |
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What are your requirements? |
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Your ability to get an auto loan rests largely on the information gathered from
a network of credit reporting agencies that share information. Therefore, your
past credit history will dictate your ability to borrow in the future. |
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How soon will I get a response to my application? |
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In most cases, a finance representative will have your loan pre-qualified in
15 minutes. At that time, he will let you know what documentation will be necessary
to complete your application. |
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What if I do not use the loan today? |
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No problem, you can get "pre-qualified". Your loan approval will be held by
our Finance Department for up to thirty days. So, if you do not find the right vehicle
at this auction, it will be waiting for you at our next sale. |
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Who will be the lender? |
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If you are a member of a Credit Union, you may be able to apply
directly through our Finance Department. Otherwise,
Nationwide works with a variety of lenders such as Credit Unions, Banks, and Finance Companies. Our goal
is to ensure each applicant gets the best financing based on their credit history. |
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Who should I contact if I have more questions? |
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You may contact the Nationwide Auction Systems Finance Department by telephone at 626-217-1259, by email at finance@nationwideauction.com, or by Fax at 626-968-3481 |
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The Advanced Search allows us to use different criteria to look for an asset.
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A sample screen of the Advanced Search is as follows:
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Among the different criteria that we can use are:
Locations.
Category.
Sub-Category.
Based on the Category selected, we might have more options to select as part of the
criteria as the following.
Make (e.g. Honda, Ford, Freightliner).
Model (e.g. Accord, Civic, Tracer).
Year.
Mileage.
Engine Type.
Engine Cylinder.
Transmission.
Drive Train.
VIN.
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| Advanced Search by Category - Step 1 |
The most simple type of Advanced Search that we can use is using the Category and Sub-Category.
This kind of search applies to personal propery assets.
Suppose that we want to select Collectibles that are located in the Benicia, CA and Industry, CA locations,
the criteria to select would be the following.
First we select the locations.
Then the select the Category (Collectibles).
You can also stream your search by selecting the Sub-Category
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| Advanced Search by Category - Step 2 |
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After you have selected all the criteria, click the "SUBMIT" button, and a list
of assets will displayed in the following format.
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| Advanced Search by Make, Model, etc. |
Another kind of search that we can do using the Advanced Search, is the one
that applies to any kind of vehicle, trailer, tractor, etc.
In this case, we also have the ability to use the following criteria.
Make (e.g. Honda, Ford, Freightliner).
Model (e.g. Accord, Civic, Tracer).
Year.
Mileage.
Engine Type.
Engine Cylinder.
Transmission.
Drive Train.
VIN.
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| Advanced Search by Make, Model, etc - Step 1 |
Suppose that we want to select Passenger Vehicles that are located in the Benicia, CA and Industry, CA locations,
Make HONDA, Year Range 1992 - 2000 and Mileage range is 50,000 - 100,000.
The criteria to select would be the following.
First we select the locations.
Then the select the Category (Passenger Vehicles).
Select the Make (HONDA).
Select the Year range (1992 - 2000).
Select the Mileage range (50,000 - 100,000).
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| Advanced Search by Category - Step 2 |
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After you have selected all the criteria, click the "SUBMIT" button, and a list
of assets will displayed in the following format.
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| Learning to choose effective keywords is the ticket to successful searching.
Keywords describe the item you're looking for. Typing keywords into a search box
is usually the first step toward finding items on Nationwide Auction Systems. |
| A sample screen of the Keyword Search is as follows: |
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What types of keywords might be appropriate for the item you're seeking?
Category (e.g. Trucks, Trailers, Passenger vehicles)
Make (e.g Acura, Navistar, Freightliner)
Model (e.g. Accord, Tracer)
Year
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| Keyword Search - Sample 1 |
Suppose that we want to see trucks, In that case we would type the word TRUCKS inside the Keyword Search box and
click on the SEARCH button.
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| After clicking the SEARCH button, a list of assets will displayed in the following format. |
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Now suppose that we want to see cars where the Make is HONDA, Model ACCORD and YEAR 1998
, In that case we would type the words HONDA ACCORD 1998 inside the Keyword Search box and
click on the SEARCH button. (note: the Keyword search IS NOT CASE SENSITIVE)
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| After clicking the SEARCH button, a list of assets will displayed in the following format. |
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| Premier Vehicle Service Contract |
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| Freedom from most of the financial worries that come with vehicle ownership and the rising costs of mechanical repairs--with a minimal cost to you. |
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Protection for these items:
Engine
Transmission
Front or Rear Wheel drive
Air Conditioning
Brakes
Cooling System
Electrical
Front Suspension
Fuel System
Steering
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Coverage for these items:
Rental
Towing
Trip Interruption
Transferable
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See your service agreement for complete details of coverage, exclusions and actual benefit terms and conditions. Price depends on covered vehicle.
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| GAP Total Loss Debt Protection |
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This debt relief waiver addendum pays up to $100,000.00 of the outstanding deficiency balance you owe on your vehicle when its deemed a “total loss” by your insurance company.
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| Road Hazard Tire and Wheel Guarantee |
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Covered damage includes:
Tire & Wheel
Mount & Balance
Valve Stems
Sales Tax
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24 Hour Roadside Assistance:
In the event of a flat or your vehicle becomes disabled due to a road hazard just call the
number on your R.O.A.D. InTire card and we will dispatch service immediately anywhere nationwide.
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| Protect Against Theft! |
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| The Permanent Vehicle Marking System numbers are lifetime registered and traceable through the National Insurance Crime Bureau (NICB). |
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| Your Benefits:
$2500.00 allowance from issuing dealer replacing your vehicle
Up to $1000.00 of your insurance deductible paid
Up to $2600.00 trip interuption if stolen while traveling
Up to $25,000.00 negative equity paid on your behalf
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| THE KEY to Preventing Vehicle Theft |
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| With Safelok installed, the vehicle will not start without both the safelok key and ignition key in place. This makes it nearly impossible for a thief to steal your vehicle. |
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| Anit-Theft System:
High Tech Deterrent System
System Totally Disables Vehicle
Virtually Impossible for a Thief to Bypass
Most major insurance companies offer a substantial discount when a vehicle is protected with an anti-theft system$2500.00 allowance from issuing dealer replacing your vehicle
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| Paint Protector |
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| Benefits:
Guarantees Against Acid Rain
Eliminates Waxing
Guarantees Against Fading
Guarantees Against Loss of Gloss
Includes a 3-year WarrantyHigh Tech Deterrent System
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